Sunblok Membership Terms & Conditions
1. Subscription Eligibility: By subscribing to our car wash service, you acknowledge and agree to these terms and conditions. You must be at least 18 years of age or have parental/guardian consent to subscribe.
2. Subscription Renewal: Your subscription will automatically renew at the end of each subscription period (e.g., monthly, annually) unless you choose to cancel it as described in section 3.
3. Cancellation: You have the right to cancel your subscription at any time by accessing the members' section on our website, or by calling our phone number provided on our website. Cancellation requests received will be processed promptly. Please note that rejoining the subscription service may not be possible immediately due to limited subscriptions in the current cycle, and you may be placed on a waitlist.
4. Single Vehicle Usage: Subscriptions are intended for 1 or two designated vehicle(s). They do not allow for the use of multiple vehicles at different times. The subscription is non-transferable between different vehicles.
5. Exterior-Only Details: Your subscription includes our Signature Hand Wash service only. Any other interior or exterior detailing services are not part of the subscription package.
6. Photography Consent: By subscribing to our service, you grant us the right to use photographs of your vehicle for promotional and social media purposes. We respect your privacy and will not share any personal or sensitive information.
7. Detailing Duration: The length of the detailing process may vary but is typically completed within 30 minutes to 1 hour. Please note that this is an approximate time frame, and the actual duration may depend on various factors, including vehicle condition.
8. Additional Services: Additional services beyond the scope of your subscription are subject to availability. These services may incur additional charges, and you will be notified of any extra costs before they are performed.
9. Termination: We reserve the right to terminate or suspend your subscription at our discretion, without refund, if you breach these terms and conditions or engage in any fraudulent or inappropriate activity.
10. Service Availability: You can schedule your vehicle for a subscription wash as many times as you’d like, by scanning the QR code on your membership card or calling our office. Our detailing subscription service is subject to availability in your area. We do not guarantee that the service will be available at all times.
11. Modification of Terms: We may modify these terms and conditions at any time. Any changes will be effective upon posting on our website, and your continued subscription will constitute acceptance of the modified terms.
12. Privacy: Your personal information is subject to our Privacy Policy. By subscribing, you consent to our collection and use of your information as described in the Privacy Policy.
13. Guest Pass: Upon completion of the sign-up process, a guest pass for a free signature wash will be provided to you. This pass may be presented as a gift to another individual or utilized by yourself for an alternate vehicle.
Please read these terms and conditions carefully. Your subscription signifies your understanding and acceptance of these terms, and it is your responsibility to review them periodically for any updates or changes.
Sunblok Privacy Policy
Last Updated: October 28, 2023
At Sunblok, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our car detailing services.
1. Information We Collect
We may collect the following types of personal information from our customers:
1.1. Contact Information: This includes your name, email address, phone number, and postal address.
1.2. Vehicle Information: Information about your vehicle, including make, model, and license plate number.
1.3. Payment Information: Credit card details or other payment information necessary for processing your payment for our services.
1.4. Service Records: Information regarding the services you have received from Sunblok.
1.5. Communications: Correspondence and communications between you and Sunblok
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1. Providing Services: To perform car detailing services, communicate with you about your appointments, and send you updates or reminders.
2.2. Billing and Payment: To process payments, issue invoices, and maintain financial records.
2.3. Customer Support: To respond to inquiries, address concerns, and provide customer support.
2.4. Marketing and Promotions: To send you marketing materials, offers, and updates about our services, with the option to opt out of such communications at any time.
2.5. Improving Our Services: To analyze and improve the quality of our car detailing services and website.
3. Information Sharing
We will not sell, rent, or share your personal information with third parties except in the following situations:
3.1. Service Providers: We may share information with trusted service providers who assist us in delivering our services (e.g., payment processors, marketing agencies).
3.2. Legal Requirements: If required by law, we may disclose information to government authorities, law enforcement, or in response to a court order.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of data transmission over the internet or electronic storage is completely secure. Sunblok cannot guarantee the security of your data.
5. Your Choices
You have the following choices regarding your personal information:
5.1. Access and Update: You can request access to, review, and update the personal information we hold about you.
5.2. Opt-Out: You can opt out of receiving marketing communications from Sunblok by following the instructions provided in those communications.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website and indicate the date of the latest revision.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us. You can find our contact information at our website.
By using our services, you consent to the practices described in this Privacy Policy. This policy does not apply to third-party websites or services linked to or from our website.
Thank you for choosing Sunblok. Your privacy and trust are important to us.